Privacy Policy

We, at Dhonek, respect the privacy of our customers and visitors. We collect only the minimum information required to provide the services requested by you. This privacy policy applies to the collection, use and disclosure of information through www.dhonek.com (the “Site”) when you visit or obtain services from us. This policy also covers any other features, applications, offline services in connection with our service or online services that are owned or controlled by us and that post a link to this Privacy Policy. By using our services you acknowledge and agree to be bound by our privacy policy.

Information Collection

We receive information from you as personally identifiable information (name, e-mail address, payment related information etc) and as non personal information (browsing history, IP address, cookies and data we may receive from you to provide you the agreed services).

We do not collect information/provide services for anyone under 16 years of age. If you are under 16, the only way to use our services is through a parent or guardian.

All information we receive from you will only be used for the agreed service and remains in our secured servers till the end of their retention time.

Data Retention

We retain your information for as long as necessary to provide the services you have requested. In addition, as a policy, we retain the information we collect for at least 3 years (to comply with legal requirements, resolve disputes etc). If you prefer to delete certain information, you need to request us in writing. It is your responsibility to ensure that your Personal Information is updated routinely so that we have accurate and up-to-date information about you.

Data Security

We use your data solely for the provision of services requested by you. Dhonek is committed to take commercially reasonable steps using technical and administrative measures to safeguard your information which we collect and store with us. The measures we use to protect your data includes firewalls, physical access controls, authorization controls for information retrieval, data encryption etc. If you come across any security issue, contact us and we will attend the problem immediately.

We use a third party PCI DSS complient payment processor and uses only their tokenization service. Your payments are securely processed by paypal, stripe and we only receive a confirmation about the payment.

Use Of Cookies And Similar Technologies

We use cookies for your convenience. They help us to analyze and research customer interests so that we can provide a better service to you.

Third Party Disclosure

Dhonek will not disclose your personal information unless in instances like fulfilling a certain legal obligation, in case of a business transfer or to a hired third party which provides services to us like maintaining data bases and processing payments. This will

Exclusions

This policy applies only to your personally identifiable information.

Changes To This Policy

Depending on the need, Dhonek deserves the right to amend this policy as required and the latest revision of the policy is available on our site. If you are using our services it is assumed that you agree with the current privacy policy on our site. If we make significant material changes, we will provide notice to you via e- mail.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at http://www.dhonek.com/#contact.

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